Commitment to Data Protection
When you choose SMPL-C, you are selecting a platform built from the ground up with security in mind. Every decision we make about our systems, infrastructure, and software is driven by the need to protect data. We take this responsibility seriously and continuously evaluate our processes to stay ahead of potential threats, ensuring all information remains protected against any form of unauthorized access or data breach.
Data Hosting and Infrastructure: Secure and Resilient
At SMPL-C, we leverage some of the most secure infrastructure available, ensuring all data is stored, processed, and backed up with reliability and resilience.
• Secure Cloud Hosting
• Around-the-Clock Monitoring
Application-Level Security: Building for Protection
When it comes to application security at SMPL-C, security is embedded at every stage of development. Our goal is to create a seamless, efficient and secure platform and we ensure it by thoroughly testing it for security vulnerabilities.
• Proactive Security Testing: We conduct regular assessments and penetration tests on our software to identify and address any vulnerabilities before they can be exploited.
• Secure Code Practices: Our development teams follow industry-leading practices to build software that resists common security threats. We focus on maintaining strong code integrity and actively work to protect against emerging threats.
User Access Control: Keep Your Data Safe with Seamless Access
At SMPL-C, we understand that security is not only about technology but also about the way users interact with it. We provide easy-to-use tools that help customers manage who have access to their data, ensuring that only authorized users can view or modify sensitive information.
• Multi-Factor Authentication (MFA): We require MFA to help customers secure accounts, adding an extra layer of protection that makes it much harder for unauthorized users to gain access.
• Secure Access Management: SMPL-C offers a system that allows you to control access to different parts of the platform and easily manage user permissions. This flexibility ensures that organizations can enforce security at a highly detailed level.
Data Transparency: Full Control Over Your Information
At SMPL-C we know how important it is for you to understand where your data is stored and how it is handled. That’s why we’re transparent about how we process and protect your information:
• Client Storage Based Data Processing: All client data is stored within their own Azure/AWS instances. SMPL-C just utilizes this data for processing and doesn’t store copies of data in SMPL-C environment.
• Access Control Logs
Secure Communication: Keep Your Data Private
To protect customer data, we ensure that all communications with our platform are securely encrypted. This guarantees that every interaction remains safe and protected:
• Encrypted Data in Transit: All communications between customers’ system and SMPL-C are encrypted using HTTPS and TLS, which ensures that customers data cannot be intercepted or tampered with during transmission.
• Encrypted Data at Rest: Data stored in our systems is encrypted using industry-standard encryption methods, ensuring that even if someone were to gain unauthorized access to storage, they would not be able to read the data.
Physical and Network Security: A Fortress for Your Data
At SMPL-C, we believe that security should be multi-layered, combining physical, network, and software defenses to ensure comprehensive protection.
• Physical Security: SMPL-C used Azure environment, which is a physically secure cloud environment provided by Microsoft.
• Network Defense
• Protection from DDoS Attacks
Ongoing Monitoring and Response: Ready for Any Threat
Security is an ongoing process, and at SMPL-C, we continuously monitor new risks and potential vulnerabilities. In the event of a security incident, our security team is ready to respond swiftly and effectively:
• Real-Time Threat Detection
• Incident Response Protocol: If a security event occurs, our team follows a structured process to investigate, resolve, and report on the issue, minimizing any impact on your operations.
Securing AI Models and Training Data
AI models are at the heart of our platform and safeguarding them is our top priority. SMPL-C platform leverages Azure OpenAI, part of the Microsoft Azure ecosystem, benefits from the security infrastructure provided by Azure, adding an extra layer of security for AI-driven services. SMPL-C takes full advantage of Azure's secure cloud environment while ensuring customer data is handled with the highest level of protection.
• Azure Security Infrastructure: SMPL-C leverages the security features of Microsoft Azure, including physical security, multi-layered network defenses, and compliance with industry standards such as ISO 27001 and SOC 2, to safeguard both data and AI models.
• End-to-End Encryption: Communication between SMPL-C’s platform and Azure OpenAI services is encrypted end-to-end, ensuring data is securely transmitted and processed without risk of unauthorized access.
• Encryption at Rest: Azure guarantees that all data utilized by OpenAI models is encrypted while stored. This encryption safeguards the data from tampering and unauthorized access, ensuring that the models operate as intended without disruption.
• Training Data Protection: Data used to train AI models is anonymized, minimizing the risk of exposing sensitive information. We apply strict access controls to ensure that only authorized personnel can access and handle training data.
Access and Authorization Controls for AI Systems
Ensuring that only authorized users can interact with AI systems is critical for maintaining the security and integrity of the platform.
• Role-Based Access Control (RBAC): SMPL-C enforces RBAC to ensure that only users with the appropriate privileges can modify or access AI models. This helps minimize the risk of unauthorized changes or exploitation.
• Secure API Management: AI-driven features accessed through APIs are protected by secure authentication methods. These protections help ensure that only verified applications can interact with AI systems, reducing exposure to potential threats.
SMPL-C: Always Secure, Always Available
When you choose SMPL-C, you’re choosing a partner who understands the importance of data security. Our platform is built to keep your information safe, easily accessible, and compliant with industry standards. From encryption and access control to real-time monitoring and disaster recovery, we’ve thought of everything to ensure your data is protected.
